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UX Design Course

Starts 6 August 2024 question icon

Professional Diploma in UX Design

Our UX design course is the industry standard qualification.

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University credit-rated by GCU logo
What you’ll learn?
The full UX process
Duration
6 months
Commitment
5 hours per week
Early bird price
$3,950 $3,450 or
$456 $400 x 9 payments
Format
Online, self-paced with live support and mentoring

Certification

A qualification recognised by employers everywhere

Employers and hiring managers value the high standards of a university credit-rated UX design course.

GCU collaboration logo
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Stand out with a real, university credit-rated qualification
Not a lightweight bootcamp ‘certificate’.
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Learn an in-demand skill
UX is one of the top skill priorities for businesses globally.
World Economic Forum, The Future of Jobs Report, 2023
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Prove you’re serious with a genuine education
Created by professionals. Validated by experts. Certified by university.
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Build your confidence (and ace your job interviews)
With a true, deep understanding of UX design.
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Showcase your skills and expertise
With tutor-graded projects and a professional portfolio.
Diploma certification

“The university credit rating was really important. When I was applying for UX jobs it showed employers that I had a distinguished, reputable and legitimate qualification. I hadn't just done some random UX design course online.”

Stephanie Bell
Stephanie Bell
Senior UX Consultant
@Infinity Works
Statistics progress
79%

79% of graduates from our Professional Diploma in UX Design get jobs in UX*

* Based on a survey sent to graduates, 12 months after engaging with our careers team

Mentors

Live mentor feedback

Get expert feedback and support during multiple mentor-led workshops every week. Our mentors are all seasoned professionals with a genuine passion for UX.

A selection of some of our mentors:

Curriculum

A comprehensive, in-depth curriculum

Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. Our UX design course gives you the best of both worlds. To see the full UX design syllabus, request more details.

GCU collaboration logo
Module 1
Introduction to UX Design
Gain a deep understanding of the UX design process.
Module 2
User research
Master core research methods, from usability testing to depth interviews.
Module 3
Analysis techniques
Translate research data into user goals, personas and journey maps.
Module 4
Structure and navigation
Define navigation, user flows and information architecture.
Module 5
Interactions
Dig into the details of interaction design and sketching.
Module 6
Design principles
Harness the power of design principles to create better software.
Module 7
Design patterns
Discover proven techniques to increase the usability of any design.
Module 8
Mobile UX
Learn how to design mobile websites and applications.
Module 9
Workflows
Master the details of designing common user workflows.
Module 10
Prototyping and wireframing
Build interactive prototypes and annotate your designs.
Module 11 New
AI and UX design
Explore how AI tools can assist UX designers.
Module 12
Creating your portfolio
Learn how to structure your portfolio to best showcase your skills.
Portfolio projects
You’ll complete a series of real-world projects to help you create a high-quality portfolio. This means you will leave the course ready for the UX job market.
Portfolio projects
Portfolio projects
Complete a series of projects that guide you through researching, designing, and prototyping a website or mobile app.
Weekly feedback webinars
Weekly feedback webinars
Attend mentor-led webinars designed to provide valuable feedback and expert guidance for your projects.
Industry tools
Industry tools
Work on your projects using industry-standard tools, such as Figma, Adobe XD, or Sketch.
Request more details to view the full UX design course syllabus or book a call to speak with an education advisor

Curriculum

A comprehensive, in-depth curriculum

Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. Our UX design course gives you the best of both worlds. To see the full UX design syllabus, request more details.

GCU collaboration logo
  • 1 Introduction to UX design
  • 2 User research
  • 3 Analysis techniques
  • 4 Structure and navigation
  • 5 Interactions
  • 6 Design principles
  • 7 Design patterns
  • 8 Mobile UX
  • 9 Workflows
  • 10 Prototyping and handover
  • 11 AI and UX design New
  • 12 Creating your portfolio
Module 1

Introduction to UX design

This module will give you a strong, foundational understanding of the user experience (UX) design process. You’ll learn that UX design is a problem-solving discipline focused on building products that solve problems for the user.

You will learn:
  • What user experience (UX) design is and why it is essential for designing products users love.
  • What happens at each stage of the UX process and the importance of each step.
  • The importance of understanding the user’s contexts, goals and behaviours when designing a digital product or service.
  • How to communicate the value of UX to other business stakeholders.
  • Important concepts within UX such as agile development, mental models, the paradox of specificity, and prototyping.
Request more details
Module 2

User research

This module will help you to see research as the key ingredient underpinning UX Design. You’ll learn about a range of research techniques and methods, including usability testing, interviewing, card sorting, online surveys, A/B testing and heuristic evaluation.

You will learn:
  • The importance of research in the UX process.
  • How to distinguish between different types of research, for example qualitative vs. quantitative, and observational vs. attitudinal research.
  • What research bias is and how to remain impartial as a user researcher.
  • How to carry out your own usability tests and take effective notes.
  • How to conduct other research methods including online surveys, card sorting, A/B testing and depth interviews.
Request more details
Module 3

Analysis techniques

You’ll understand the need to analyse the research data that you gather. You’ll look at a number of frameworks and techniques that will help you make sense of raw, unstructured data.

You will learn:
  • Triangulation and the benefits of this approach.
  • How to use affinity diagrams to analyse unstructured data and uncover insights.
  • How to create customer journey maps to visually represent a user’s experience.
  • The benefits and pitfalls of user personas, and how to create accurate personas to represent your audience.
  • How to prepare a customer value curve to assess how your product performs compared to competitors.
  • How to use empathy maps to visualise what your users say, think, feel, as well as their behaviours and goals.
Request more details
Module 4

Structure and navigation

In this module, you’ll learn how to define a clear structure and information architecture for your software. This in turn will help you to design intuitive navigation and a smooth flow for your users.

You will learn:
  • How information architecture determines the way a website or app is structured and helps users achieve their goals.
  • That user flows map how users move through a website or app.
  • How to create a flow diagram, to map out each user interaction and screen state.
  • How to use navigation patterns effectively to guide users through a website or app, improving their experience.
Request more details
Module 5

Interactions

This module will teach you the components of an interaction and how these components - controls, rules, and feedback - facilitate an interaction.

You will learn:
  • How users engage with software through a series of interactions and micro-interactions.
  • The role of controls in helping users determine how they will engage with a digital product.
  • How to apply interface elements such as tabs, radio buttons and checkboxes as part of your designs.
  • The importance of rules for defining how the user interface will work.
  • The concept of feedback and how it guides users on what to do next.
  • The benefits of sketching to visualise and develop your design ideas.
Request more details
Module 6

Design principles

This module will enable you to harness the power of design principles to create high-quality software. Design principles are proven guidelines and rules for effective design. You’ll learn why using design principles as reference points will increase the probability that your designs and software will be successful.

You will learn:
  • The importance of design principles such as affordances, conventions, feedback, constraints and forgiveness.
  • The theory of Hick’s Law and how it can be applied to the design of user interfaces.
  • The concept of progressive disclosure and the benefits of this approach when presenting information to users.
  • The theory of Fitt’s Law and how it can be applied to the design of user interfaces.
Request more details
Module 7

Design patterns

In this module, you’ll be introduced to the concept of design patterns: reusable solutions to common problems in software. By using these common solutions, you can ensure that your designs are more perceivable and predictable for your users.

You will learn:
  • How chunking, alignment and visual hierarchy can help users understand information more quickly and accurately.
  • How to help guide users through a digital interface with progress indicators and smart defaults.
  • How a ‘call to action’ is used to guide a user toward completing a particular task or behaviour.
  • How to help and support users to progress through their flow with error handling and inline validation.
Request more details
Module 8

Mobile UX

You’ll understand the key differences between responsive websites, mobile websites, and native applications. You’ll also learn about different mobile application types and gain an understanding of mobile design patterns.

You will learn:
  • The high-level implications and constraints of designing for mobile versus desktop.
  • The differences between responsive websites, mobile websites and native apps, and understand how each of them are built.
  • The two main mobile app flows: linear and hub-and-spoke, and the characteristics of each.
  • The five main styles of mobile navigation and the ideal scenarios where each should be implemented.
Request more details
Module 9

Workflows

You’ll learn the importance of designing effective workflows which allow users to complete common tasks like registration, onboarding and sign-in. You’ll also be introduced to complex forms and payment flows.

You will learn:
  • The concept of workflows and how they help users complete a defined task.
  • How to design registration, onboarding and sign-in screens following optimal design patterns.
  • How complex forms can be designed to minimise the amount of user input and effort required.
  • How to design a payment page following best design practices to minimise user abandonment.
  • The concepts of micro-tasks and modes and how to design these effectively.
Request more details
Module 10

Prototyping and handover

You’ll gain the skills and knowledge to build interactive prototypes. You’ll learn the differences between high, medium, and low-fidelity prototypes. Finally, you’ll recognise the importance of clear handover documentation when transitioning from design to build.

You will learn:
  • How prototypes offer a cost effective technique for iterating designs.
  • The differences between low, medium and high fidelity prototypes.
  • The key considerations involved in choosing the appropriate fidelity of the prototype.
  • To use Figma to create a medium fidelity prototype.
  • How to progress from a medium fidelity prototype to a higher fidelity, interactive prototype.
  • How to effectively handover your designs to be built by software developers.
Request more details
Module 11

AI and UX design

You’ll explore how AI can help you design better and what you should consider when designing AI products. You’ll learn how to integrate tools like ChatGPT into your workflow, and what’s different about designing for AI-assisted experiences.

You will learn:
  • The benefits of using AI tools in your workflow.
  • Current AI limitations and the importance of human judgement when it comes to using these tools.
  • The current landscape of available AI tools for UX design.
  • How to use ChatGPT to assist with common tasks in user research, analysis and design.
  • Emerging approaches and techniques for designing AI-assisted products.
  • The current thinking on the role of AI in UX, today and in the future.
Request more details
Module 12

Creating your portfolio

You’ll learn how to structure your portfolio to best showcase your skills. You’ll recognise the importance of a well-structured case study in telling the story of your work, and where to get UX experience before you’ve landed your first role.

You will learn:
  • How to structure your case studies like a story.
  • What to include in your portfolio, from well-crafted case studies to a compelling ‘About’ section.
  • Strategies for creating a strong portfolio even without professional experience.
  • How to showcase your UX process, demonstrating your ability to identify problems and create solutions.
  • How to emphasise the impact of your design decisions and the value you bring as a UX designer.
Request more details
Module 1 Introduction to UX design
Plus icon Minus icon

This module will give you a strong, foundational understanding of the user experience (UX) design process. You’ll learn that UX design is a problem-solving discipline focused on building products that solve problems for the user.

You will learn:
  • What user experience (UX) design is and why it is essential for designing products users love.
  • What happens at each stage of the UX process and the importance of each step.
  • The importance of understanding the user’s contexts, goals and behaviours when designing a digital product or service.
  • How to communicate the value of UX to other business stakeholders.
  • Important concepts within UX such as agile development, mental models, the paradox of specificity, and prototyping.
Request more details
Module 2 User research
Plus icon Minus icon

This module will help you to see research as the key ingredient underpinning UX Design. You’ll learn about a range of research techniques and methods, including usability testing, interviewing, card sorting, online surveys, A/B testing and heuristic evaluation.

You will learn:
  • The importance of research in the UX process.
  • How to distinguish between different types of research, for example qualitative vs. quantitative, and observational vs. attitudinal research.
  • What research bias is and how to remain impartial as a user researcher.
  • How to carry out your own usability tests and take effective notes.
  • How to conduct other research methods including online surveys, card sorting, A/B testing and depth interviews.
Request more details
Module 3 Analysis techniques
Plus icon Minus icon

You’ll understand the need to analyse the research data that you gather. You’ll look at a number of frameworks and techniques that will help you make sense of raw, unstructured data.

You will learn:
  • Triangulation and the benefits of this approach.
  • How to use affinity diagrams to analyse unstructured data and uncover insights.
  • How to create customer journey maps to visually represent a user’s experience.
  • The benefits and pitfalls of user personas, and how to create accurate personas to represent your audience.
  • How to prepare a customer value curve to assess how your product performs compared to competitors.
  • How to use empathy maps to visualise what your users say, think, feel, as well as their behaviours and goals.
Request more details
Module 4 Structure and navigation
Plus icon Minus icon

In this module, you’ll learn how to define a clear structure and information architecture for your software. This in turn will help you to design intuitive navigation and a smooth flow for your users.

You will learn:
  • How information architecture determines the way a website or app is structured and helps users achieve their goals.
  • That user flows map how users move through a website or app.
  • How to create a flow diagram, to map out each user interaction and screen state.
  • How to use navigation patterns effectively to guide users through a website or app, improving their experience.
Request more details
Module 5 Interactions
Plus icon Minus icon

This module will teach you the components of an interaction and how these components - controls, rules, and feedback - facilitate an interaction.

You will learn:
  • How users engage with software through a series of interactions and micro-interactions.
  • The role of controls in helping users determine how they will engage with a digital product.
  • How to apply interface elements such as tabs, radio buttons and checkboxes as part of your designs.
  • The importance of rules for defining how the user interface will work.
  • The concept of feedback and how it guides users on what to do next.
  • The benefits of sketching to visualise and develop your design ideas.
Request more details
Module 6 Design principles
Plus icon Minus icon

This module will enable you to harness the power of design principles to create high-quality software. Design principles are proven guidelines and rules for effective design. You’ll learn why using design principles as reference points will increase the probability that your designs and software will be successful.

You will learn:
  • The importance of design principles such as affordances, conventions, feedback, constraints and forgiveness.
  • The theory of Hick’s Law and how it can be applied to the design of user interfaces.
  • The concept of progressive disclosure and the benefits of this approach when presenting information to users.
  • The theory of Fitt’s Law and how it can be applied to the design of user interfaces.
Request more details
Module 7 Design patterns
Plus icon Minus icon

In this module, you’ll be introduced to the concept of design patterns: reusable solutions to common problems in software. By using these common solutions, you can ensure that your designs are more perceivable and predictable for your users.

You will learn:
  • How chunking, alignment and visual hierarchy can help users understand information more quickly and accurately.
  • How to help guide users through a digital interface with progress indicators and smart defaults.
  • How a ‘call to action’ is used to guide a user toward completing a particular task or behaviour.
  • How to help and support users to progress through their flow with error handling and inline validation.
Request more details
Module 8 Mobile UX
Plus icon Minus icon

You’ll understand the key differences between responsive websites, mobile websites, and native applications. You’ll also learn about different mobile application types and gain an understanding of mobile design patterns.

You will learn:
  • The high-level implications and constraints of designing for mobile versus desktop.
  • The differences between responsive websites, mobile websites and native apps, and understand how each of them are built.
  • The two main mobile app flows: linear and hub-and-spoke, and the characteristics of each.
  • The five main styles of mobile navigation and the ideal scenarios where each should be implemented.
Request more details
Module 9 Workflows
Plus icon Minus icon

You’ll learn the importance of designing effective workflows which allow users to complete common tasks like registration, onboarding and sign-in. You’ll also be introduced to complex forms and payment flows.

You will learn:
  • The concept of workflows and how they help users complete a defined task.
  • How to design registration, onboarding and sign-in screens following optimal design patterns.
  • How complex forms can be designed to minimise the amount of user input and effort required.
  • How to design a payment page following best design practices to minimise user abandonment.
  • The concepts of micro-tasks and modes and how to design these effectively.
Request more details
Module 10 Prototyping and handover
Plus icon Minus icon

You’ll gain the skills and knowledge to build interactive prototypes. You’ll learn the differences between high, medium, and low-fidelity prototypes. Finally, you’ll recognise the importance of clear handover documentation when transitioning from design to build.

You will learn:
  • How prototypes offer a cost effective technique for iterating designs.
  • The differences between low, medium and high fidelity prototypes.
  • The key considerations involved in choosing the appropriate fidelity of the prototype.
  • To use Figma to create a medium fidelity prototype.
  • How to progress from a medium fidelity prototype to a higher fidelity, interactive prototype.
  • How to effectively handover your designs to be built by software developers.
Request more details
Module 11 New AI and UX design
Plus icon Minus icon

You’ll explore how AI can help you design better and what you should consider when designing AI products. You’ll learn how to integrate tools like ChatGPT into your workflow, and what’s different about designing for AI-assisted experiences.

You will learn:
  • The benefits of using AI tools in your workflow.
  • Current AI limitations and the importance of human judgement when it comes to using these tools.
  • The current landscape of available AI tools for UX design.
  • How to use ChatGPT to assist with common tasks in user research, analysis and design.
  • Emerging approaches and techniques for designing AI-assisted products.
  • The current thinking on the role of AI in UX, today and in the future.
Request more details
Module 12 Creating your portfolio
Plus icon Minus icon

You’ll learn how to structure your portfolio to best showcase your skills. You’ll recognise the importance of a well-structured case study in telling the story of your work, and where to get UX experience before you’ve landed your first role.

You will learn:
  • How to structure your case studies like a story.
  • What to include in your portfolio, from well-crafted case studies to a compelling ‘About’ section.
  • Strategies for creating a strong portfolio even without professional experience.
  • How to showcase your UX process, demonstrating your ability to identify problems and create solutions.
  • How to emphasise the impact of your design decisions and the value you bring as a UX designer.
Request more details

Portfolio projects

You’ll complete a series of real-world projects to help you create a high-quality portfolio. This means you will leave the course ready for the UX job market.

Portfolio projects
Portfolio projects
Complete a series of projects that guide you through researching, designing, and prototyping a website or mobile app.
Weekly feedback webinars
Weekly feedback webinars
Attend mentor-led webinars designed to provide valuable feedback and expert guidance for your projects.
Industry tools
Industry tools
Work on your projects using industry-standard tools, such as Figma, Adobe XD, or Sketch.
Request more details to view the full UX design course syllabus or book a call to speak with an education advisor.
Request more details to view the full UX design course syllabus or book a call to speak with an education advisor.
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Support

Career guidance, tutor support and community

Through our UX design course, you'll never work alone with personal support from our education advisors, course tutors, and a thriving community of fellow students.

Career guidance
One-to-one, personal career advice. How to create the best UX portfolio. How to prepare for interviews. How to stand out to employers. How to get your first job.
Career guidance
Tutor support
Got questions? Looking for feedback? Need encouragement? Our course tutors are always there to help.
Tutor support
Community
Join a thriving Slack community of current and past students. Buzzing with advice, support, feedback, job tips and more.
Community
‘UX Insiders’ webinars
Hugely popular monthly webinars. Learn what life is like as a UX professional.
‘UX Insiders’ webinars
Helen Willmot

“We’re hugely impressed with the quality of the graduates that have joined Dentsu from the UX Design Institute. We have recruited many graduates to our teams worldwide and plan to hire more.”

Helen Willmot
UX and Insights Director
Company Logo

Free consultation

Need to talk to an expert?

Book a free, no pressure consultation with one of our education advisors.

From teachers to taxi drivers, our team has helped thousands of people from different backgrounds make a career transition with our UX course.

Community members avatars Community members avatars Our education advisors
are available for advice

What will you talk about on the call?

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Your background
Is UX for you?
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Your skills
Are they transferable to UX?
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Working in UX design
What is the job really like?
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The UX job market
What do you need to land your first role?
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Salaries
What do UX Designers earn?
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Career switching
How do you move to UX from a different career?
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UX or UI
What is the difference between them?
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Course flexibility
Can I fit the course in around my busy schedule?

Success stories

Our students find jobs they love

Thousands of our students have started rewarding careers with great companies. You can too.

Google
Amazon
Uber
Airbnb
Accenture
Deloitte
Shreya Choudhari
Hired Hired
Shreya Choudhari
Product Designer
@Vodafone
“I got a job in UX less than a month after completing my diploma. The mentors were always willing to schedule one-on-one sessions to go over the portfolio and prepare for interviews. As a former iOS developer switching to UX design, the UX Design Institute played a crucial role in my career change.”
Shreya Choudhari
Product Designer
@Vodafone
Annie Crossland
Hired Hired
Annie Crossland
Product Designer
@Cirevo
“I managed to secure a new job as a Product Designer before I even completed the Professional Diploma in UX Design. So I would absolutely recommend the course. The student support has been amazing.”
Annie Crossland
Product Designer
@Cirevo
Harry French
Hired Hired
Harry French
UX Researcher
@Google
Sean Conlon
Hired Hired
Sean Conlon
Product Designer
@ASOS
Cassandra Cardiff
Hired Hired
Cassandra Cardiff
Senior User Researcher
@Torchbox
Christian Richards
Hired Hired
Christian Richards
Senior UX Designer
@The Weir Group

Next UX design course

6 August 2024

Our education advisors can talk you through the payment options available to you. Start your career in UX today.
Limited places
14 places remaining
Pay upfront Best value
Early bird price until 23 Jul 2024
$3,950 $3,450
Why are other courses more expensive?
Pay monthly Most flexible
Early bird price until 23 Jul 2024
$456
$400 per month
  • Based on 9 monthly payments
  • Includes $150 admin fee
  • 0% interest
Have questions about our course or the payment options available? Request more details and our dedicated advisors will be in touch.

Frequently asked questions

Not sure? Need advice?

Our education advisors are here to answer your questions. Get honest and impartial advice on how to successfully make a career transition to UX design.

Community members avatars Community members avatars Our education advisors
are available for advice
What is UX design?
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UX stands for user experience. UX design is all about shaping how a user feels when they interact with a product or service.

What does a UX designer do?
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The day-to-day tasks of a UX designer are determined by the UX process. The UX process broadly consists of research, design, and testing and validation. Click here to learn more.

How much do UX designers earn?
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How much you make in UX design depends on a variety of factors. These include everything from where you work and what you do, right through to how much experience you have and who you work for. Click here to see how much you can earn.

Will AI replace UX designers?
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It’s highly unlikely that AI will replace the need for UX designers. UX is far too reliant on the human touch. Empathy will always be number one when it comes to designing user-friendly products. Read more here.

What are the admissions criteria?
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Students are admitted on a case-by-case basis after a consultation with one of our Education Advisors. Key factors we’ll discuss with you include:

1. Background

You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.

2. Commitment

You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence.

3. English language

You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.

How flexible is the course?
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There are two learning paths available to you:

1. Structured path

The most popular option is to follow the six-month structure. Each month you are given a deadline with a number of video lessons to complete. A monthly mentor-hosted webinar allows you to discuss coursework to date, ask questions and get feedback on your assignment.

2. Self-directed path

Alternatively, according to your personal time constraints, you can complete the course entirely at your own pace. As the course is delivered entirely online, it means that you’re free to complete it whenever you are free. You’ll still be able to take part in any of the webinars - either live or catching up through recordings. Once enrolled, you'll have access to all of the course materials for twelve months.

Will I get a mentor?
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Yes. All our mentors are top class UX professionals with many years of experience working in the field. Our mentors host weekly webinars and will be available during these live sessions to answer questions, review projects and keep you motivated.

Will I build a portfolio?
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Yes. Practical work is a huge part of the course. For the Professional Diploma in UX Design there are a total of 16 projects to give you hands-on experience on all the key aspects of UX. Each project is part of a single case study - researching, designing and prototyping a website or a mobile app. The output will be a portfolio of work that will showcase your skills and experience in UX.

Will I work on a team?
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Yes, if you want to. Each course is limited to a maximum of 75 people. This allows you to build relationships with your fellow students on a dedicated Slack channel, and collaborate on projects and study time.

Is the course recognised internationally?
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The UK higher education system is internationally renowned for its excellent standards. Our courses are all credit-rated by Glasgow Caledonian University, a highly-rated UK university. The Professional Diploma in UX Design is allocated 30 credits at Level 8 on the Scottish Credit and Qualifications Framework. For your country, there will be an equivalent award in the relevant educational system.

For guidance, please review the Certification Equivalents Table.

Are there other course start dates available?
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We hold multiple course enrolments throughout the year. Book a call for details about future course start dates.