From Recruitment to UX Researcher

I worked in business development, account management and tech recruitment before becoming a UX researcher at a digital agency.

When working as a relationship manager for an educational company, I was on the frontline of hearing customer pain points and trying to understand them. It was this research-led role that got me interested in how people use and respond to products.

I think the two big things were the portfolio and the university credit rating. One of my mentors always says that UX is a mindset. Anyone can make wireframes, what he wants to see is that they’re thinking through a portfolio. I think the way that the course is laid out drives you to develop that.

During the course, I built out my portfolio and then, at a meetup, I ended up having a conversation with the Head of Strategy at Equator. I'm now working at Equator as a digital strategist. The course gave me an academic understanding of the industry and that was absolutely crucial.

100%. Out of all of the different courses in the industry right now, I think that your one is certainly the best in terms of covering all the bases and getting that real foundation. Financially as well, I think it's amazing value for money for what you're getting out of it.

I'd say to completely throw yourself into it, really engage in all of the resources that are available and talk to the UX Design Institute team.