UX Insiders

A day in the life: UX Research at Google

Dr. Stephen Hassard, UX Research Manager at Google

We regularly use Google to find information on whatever thought passes into our heads but where do we go to find out more about Google? Join Dr. Stephen Hassard as he walks us through his role as a UX Researcher in the most widely used search engine across the world. With over 15 years of experience working and teaching in tech, he will share some insights into the importance of user research for both the business and the user and how to get started in the field.

Webinar agenda

User Research is usually seen as the most expendable part when it comes to a UX budget. However, in this session we will talk about why user research is an integral part of the process. Ultimately, a focus on UX research saves you time and money and makes sure you are creating products that solve real user needs. Stephen will cover the types of work that a user researcher does as well as how research fits into the overall human-centred design process.

What we will learn:

• What is user research
• Where it first comes into the HCD process
• The different types of user research
• Getting started in UX Research - what I look for in a portfolio
• Case Study

Speaker

Dr. Stephen Hassard

UX Research Manager at Google

Dr. Stephen Hassard is a UX Research Manager at Google and a Lecturer in the Design School at the University of Kansas. He has been working and teaching in the field for over 15 years for such companies as YouTube, Garmin and Ubisoft. He also taught at University College London, University of Winnipeg and the Google TechExchange programme. He traded London for Southern California but he still misses the kebabs.