The data (personal information) we keep about our customers is limited to all the fields submitted via our online forms. Any information which you provide in this way is used by the UX Design Institute only in line for the purposes for which you provided it. Your personal data may also be anonymised and used for statistical purposes. By using this website you consent to us collecting and using your personal information as described in this privacy policy.

The personal data we collect from you can include the following: name, email address, telephone number, purchase history (we do not store any credit card information), social media engagement (for example if you tag us in a post sharing details of our products or events attended), online course tracking (for example, statistics about interactions with our services, such as course progression, exercises completed or exams taken), general location.

We collect your data at the following times: when you purchase one of our services, when you engage with our customer support team, when you fill out our contact or marketing forms on our website (for example our ‘Get in touch’ form), on social media platforms (for example when you fill out a form on Facebook, Twitter or LinkedIn)

We use your data for communication purposes and to provide our services to you. For the purposes of training events attended onsite or online, the data that is collected by the UX Design Institute is used to plan and manage the event for which you are registered, as well as email you relevant details about the event. We also use your data to provide services requested, process requests and orders (such as a booking via invoice), to conduct customer satisfaction surveys to help improve our products, or to provide you with information on products, services and promotions (which you can opt out of at any time.)

We automatically collect information that is often not personally identifiable, such as the website from which visitors came to our Site, browser type, domain name, referring URL, page views and information relating to the device through which users access the Site. We may combine this information with the Personal Information we have collected about Customers.

We use third party data processors to collect, export, process and store data on our behalf, which may include Personal Data. The processors we are currently using include

Through our website, we may collect information about your computer, including your browser type and version and operating system information for system administration. All this information is purely statistical and does not identify any individual. If you do not want to allow access to the cookies on your system then you can set your browser to refuse cookies. However, doing so you will not be able to enjoy full use of this site. We may use ‘cookies’ which involve information being stored on your computer browser. Cookies we store only involve a secure ID, and no personal data. Most websites use cookies to improve the overall customer experience and how the website works as well as to provide relevant information to customers at the right time. You can choose to block cookies in your web browser by changing your browser settings. If you choose not to accept cookies this may affect the quality of our visit to site. For more detailed information on cookies, please visit http://AllAboutCookies.org.
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We utilise Google Analytics cookies to provide us with information about how our visitors use the website. This assists us in ensuring our website is tailored to the needs of our customers, to provide the best experience possible. Google Analytics cookies do not record specific data about the visitor, such as name, email address, and so on, but rather in an anonymous format - including, but not limited to the number of visitors, and specific pages visited in any session. If you’d like to opt out of being tracked by Google Analytics in this manner, for any website you may visit in the future, please visit http://tools.google.com/dlpage/gaoptout

Your Personal Data is held on secure servers hosted by our data processors. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

You have a number of rights available to you regarding your personal information and what happens with it.
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You have the right to:

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your Personal Data accordingly. We will not hold your Personal Data for any longer than is necessary for functions for our website. We will review our databases on a periodic basis, and shall delete data that is outdated, inaccurate, or no longer necessary. We will handle any request to exercise your rights in accordance with the relevant data protection laws. To exercise any of these rights please email us at hello@uxdesigninstitute.com

Our website may contain links to third-party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.