Marketing Operations to UX Design

Simon Wha

Marketing Operations and UX Trainee at Gordian

Simon Wha

What’s your career background?

I used to work as a consultant at HubSpot where I mapped out processes to help customers achieve their goals.

I currently work as marketing operations administrator for Gordian. My responsibilities include a lot of process and project management.

What interested you about UX?

I really enjoy solving problems for people and finding out what’s broken. I love process and problem-solving, but they can feel a little routine without creativity. Given what I liked to do in my current roles and given what’s missing, I thought I would like UX design.

Why did you choose the Professional Diploma in UX?

Cost was a big drawing factor. There are these 12-week bootcamp style courses out there in the $6,000 - $7,000 range. I felt like this was a lot of money to ask. Plus, if I picked one of these intensive bootcamps, I would have to give up my job. I didn’t have the financial resources to do something like that.

Did the course help you to get a UX role?

When I told my manager I had signed up for the course, she created a career path for me to become a UX designer at our company.

I now have a career development plan where I commit 1-2 hours per week in my 9-5 job to UX design.

Would you recommend the course to others? Why?

I think this course is perfect if you’re looking to learn and gradually transition into a new career. The course felt very structured, plus I liked having the accountability of the project work and the exam too.

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